Shipping & Refund Policy

We strive to ensure that every product you receive meets your expectations. Each item is carefully inspected and photographed before dispatch as part of our quality control process. In the unlikely event that you receive an incorrect item, we are here to resolve the issue promptly.

Incorrect Items:

If you receive an incorrect item, you must notify us on the same day of delivery with a complete unboxing video (mandatory) and clear photos of the product and packaging. Requests without an unboxing video may not be eligible for verification. Upon successful verification, a replacement will be provided at no additional cost

Replacement:

Once the issue is verified, we will promptly arrange a replacement of the correct item. We are committed to ensuring that you receive the exact product you ordered in proper condition.

Refunds:

As we are replacing the order with the item you selected, there won't be any refund issued.

Contact Us:

If you have any questions or concerns about your order, please don't hesitate to contact our customer service team. We are here to assist you and ensure your satisfaction with every purchase.