Privacy Policy

Privacy Policy
1. Introduction
Welcome to The Lokal Shop (“we,” “our,” “us”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our e-commerce website (“the Site”) and use our services. By accessing or using the Site, you agree to the terms of this Privacy Policy.
2. Information We Collect
a. Personal Information
Account Information: When you create an account, we collect your name, email address, phone number, and password.
Payment Information: We collect payment details such as credit card numbers, billing address, and other financial information necessary to process your transactions.
b. Non-Personal Information
Browsing Information: We collect information about your interactions with the Site, including IP address, browser type, pages visited, and time spent on the Site.
Cookies: We use cookies to enhance your browsing experience and gather information about your preferences.
3. How We Use Your Information
a. To Provide Services
To process and fulfil your orders.
To communicate with you about your orders, account, and customer service inquiries.
b. For Marketing Purposes
To send you promotional materials and newsletters, if you have opted in to receive them.
To personalize your shopping experience by showing you products and offers that may interest you.
c. For Site Improvement
To analyze and improve the functionality and user experience of the Site.
To prevent fraudulent activities and ensure the security of our services.
4. How We Share Your Information

a. With Third-Party Service Providers
We may share your personal information with third-party service providers who assist us with payment processing, order fulfilment, and marketing.
b. Legal Requirements
We may disclose your information if required by law or in response to valid requests by public authorities.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
6. Your Rights
a. Access and Update
You can access and update your personal information through your account settings on the Site.
b. Opt-Out
You can opt-out of receiving marketing communications by following the unsubscribe instructions included in those communications or by contacting us directly.
7. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of significant changes via email or through the Site.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
The Lokal Shop
Email: info@thelokal.in
Operational Address:
Digitrait Solutions Private Limited
003, Classique Mansion,
6th Cross 19th Main Road,
HAL II Stage, Kodihalli
Bangalore – 560008.
By using The Lokal Shop, you agree to the terms of this Privacy Policy. Thank you for trusting us with your personal information.